Last Updated: 11 July 2026

Your data security is very important to us. This Privacy Policy explains how Davin collects, uses, and protects your personal information.

1. Information Collection
- We collect information from you when you register and use our services, including but not limited to:
- Personal Data: Full name, email address, mobile phone number, and official identity (ID Card) if required for high-limit account verification.
- Transaction Data: Purchase history, bill payments, frequently used Customer ID numbers, and balance mutations.
- Device Data: IP address, browser type, device operating system, and location data (if permitted).

2. Information Usage
- The information we collect is used to:
- Process transactions and manage your account Balance.
- Verify identity to prevent fraud and money laundering.
- Provide Customer Service support when you encounter issues.
- Send notifications regarding transaction statuses, system changes, or promotional offers.

3. Information Sharing with Third Parties
- We will not sell or rent your personal data. However, we may share your information on a limited basis with:
- Biller/Provider Partners: We only forward the destination number (e.g., Customer ID, Phone Number) to the provider solely to complete your order.
- Law Enforcement: We reserve the right to hand over user data if required by law, court order, or to protect the legal rights of the company from criminal acts.

4. Data Security
- We use secure encryption standards (such as SSL) and a protected server infrastructure to safeguard your personal data and transaction history from unauthorized access, alteration, or data breaches.

5. Account Deletion
- You have the right to request the deletion of your account and personal data from our system by contacting customer service. However, we reserve the right to retain some transaction data for a certain period as required by applicable tax and legal regulations in Indonesia.